This section is from the book "Hill's Manual Of Social And Business Forms: A Guide To Correct Writing", by Thos. E. Hill. Also available from Amazon: Hill's Manual Of Social And Business Forms: The How-To-Do-Everything Book Of Victorian America.
IT TAKES every grade of society to make the complete whole. One class is just as necessary as the other. In carrying forward great enterprises, how plainly do we see this manifested. Take the building of a railroad as an illustration: A certain grade of mind is essential to prepare the road-bed and lay the track. This class of men must have strong physical natures, and the qualities that give the necessary force and energy to hew down rocks, .tunnel mountains and remove all obstructions. Another class will act as foremen of the laborers, another will serve as engineers, another is fitted to act as officers, while still another grade of mind projected the enterprise and furnished the means for carrying it to a successful conclusion.
As in the materials that enter into the erection of the building, the foundation stones that support the superstructure down deep in the earth, while they are never seen, are nevertheless just as essential to the completion of the building as are the ornamental capstones above the windows; so, in associated labor, each grade of mind does its appropriate work. We could not dispense with either, and all should have due praise.
Each class being thus dependent one upon the other, all should labor in harmony together. The workman should guard his employer's interest. He should always be promptly on time and faithful to the last hour. He should make his work a study; he should give it thought, as thereby he renders his services so much the more valuable, and his compensation in the end so much better. Probably, if faithful, he may succeed to the business of his employer; or may enter a separate field. It is certain, at any rate,if he proves himself a competent assistant he is the more likely in time himself to become a manager of others.
The employer, through kind and pleasant manner, may do much toward making the subordinate worthy and competent. The workman should thoroughly understand what the duty is which he is expected to perform, and he should be required pleasantly yet firmly to execute it to the letter. When once there is a definite understanding on his part as to what is explicitly required, it is not necessary that an employer use harsh means or a manner in any way discourteous in order to secure obedience to his commands. A word of encouragement will increase the harmony.