Value Of Small Deposits

One of the main things to be borne in mind is that the bank derives the great bulk of its loanable resources from this class of its customers. The bank returns show that while the demand deposits, or current accounts, can show wide fluctuations, the course of the notice deposits is steadily upwards. They have a character of permanence that fits them well for employment in current loans and discounts to the business interests of the country. Therefore, every bank desires to have its notice deposits increase as rapidly and steadily as possible, and the teller is an officer who has special opportunities to forward the interests of the bank in this matter. He is the one, more than any other, coming in direct contact with the depositors of fixed or permanent money. Many of them judge the bank from the demeanor of the teller. If he is crusty and surly, turning to attend them with a frowning or unpleasant countenance, the customer is apt to say: "My business is not wanted at that bank." A teller of that kind can do incalculable damage to the bank's interest. He had better be kept out of the cash department altogether, no matter how skilful he may be in counting money, wherever the savings department business is important. One of the peculiar things about bank depositors is that a large number of them have deposits in different banks. In transacting business with the bank they will, time and again by inadvertence, disclose the fact that they have, in addition to their deposits in the bank, respectable deposits in other banks, or in the Post Office or Dominion Government Savings Bank. The right kind of a teller will prove to be a factor in unconsciously influencing these deposits to his own bank through the good-will which his customers have for him. He will not require, either, to have recourse to undignified methods to get them. If the bank's depositors are converted into active friends, it is impossible to measure the good they can do through influencing their friends and acquaintances to go to it with their business.