i.

La Crosse Lumber Co.,

La Crosse, Wis.

Gentlemen: Referring to the claim presented by you April 21, 1897, for alleged overcharge in weight on various shipments of pulp wood forwarded from Waterloo, Wis., to La Crosse, during the month of April, 1897: These claims you base on estimated weight of this wood as per circular No. 224. For your information I would say that circular No. 224 is applicable only to cases in which the actual weight of the wood in question cannot be ascertained. The weights upon which the freight charges referred to in your claim were collected were actual as ascertained by careful weighing. Under these circumstances we must respectfully decline to reduce our charges to those for estimated weights. No overcharge exists on this shipment and your claim is respectfully declined.

Yours,

Business Letters 237

Mr. M. H. Smith,

Sales Agent Triumph Coal Co., Chester, Pa.

Dear Sir: I am to-day in receipt of your order dated July 20, for Lehigh coal. It contains only one order for Schuylkill coal. From this it would appear that you have misconstrued my letter of July 25. What I would like you to do is to send no orders to me at Philadelphia but for Schuylkill and Hazleton coal. All your other orders should go to Maple Hill as heretofore.

I will make a memorandum of your order No. 357 on the sheet received this morning and forward the other orders to my office in Maple Hill.

Trusting I have made this plain and that in future I may receive only orders for Schuylkill and Hazleton coal at this office, I remain

Yours truly.